Order Processing & Local Pick Up
PURCHASING & SHIPPING
PAYMENTS ACCEPTED: We accept payments thru Apple Pay, Google Wallet, PayPal, Credit or Debit cards, Shop Pay, Affirm & Klarna.
NORMAL ORDER PROCESSING (ready to ship items): Please allow 10-15 business days for normal order processing to be completed. (Non Custom items)
CUSTOM CREATE YOUR OWN ITEMS: Please allow 4-6 weeks for order processing to be completed.
**During Sales & Holidays please allow 4-7 weeks**
After Shipment of Order: Please allow an additional 2-3 business days for USPS priority mail or UPS.
BACKORDERED: Items are available for ordering will take normal processing times 18-20 business days for non custom. 4-6 weeks for any custom items.
Flat rate shipping $9.00 on all orders.
You may add on to orders only within 48 hours of purchase with paid shipping. Your TAT (turn around time) will begin from date of second order placed. Please select pick up in person at checkout to avoid additional shipping fee.
If any questions or issues please send an email to firstname.lastname@example.org
LOCAL PICK UP IN PERSON: Customers will receive an order completion email when your order is ready for pick up. Pick up options are Mon-Fri 9am-7pm Sat-Sun 1pm-6pm. Please email your pick up date and time after order completion email has been sent to be sure time is available.
Most current updates on order placements and processes are also available through our Facebook group page Sparkle's Wax Melts this is where flash sales and daily updates are made please join us in the FB group!